Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise – Makes Work Life Better ^TM– Reflects our commitment to employees, customers, partners and communities globally.

Location:  For this role we are open to remote work located anywhere within the Mountain and Central time zone of the United States. Work hours are 7am PST – 4pm PST

About the opportunity 

The Tax Accountant is responsible for maintaining a client base by ensuring funds are collected prior to the issuance of disbursements and by completing ledger maintenance to ensure client ledgers stay in balance. Daily contact with clients via email and phone calls will be necessary to ensure funding is received on time and posted correctly. Another important function of the role will include the completion of various reports containing daily, weekly, monthly, and quarterly deadlines.

What you’ll get to do 

• Assist in protecting assets flowing through Ceridian’s Trust account by adhering to established risk management and credit policies/practices to minimize financial exposure.
• Maximize investible cash and reduce loss exposure through timely and accurate collection of client trust funds.
• Prevent issuance of client Tax Payments, Ceridian Direct Deposits, and Official Ceridian Check payments prior to funds being on deposit.
• Review and analyze Funds Collection accounts receivable balance report to assure clients are funding correctly based on contractual obligations.
• Coordinate Reverse Wire Set ups with account executives, clients, and/or banks
• Monitor the database for Excessive Liabilities. (ELM Process)
• Act as a liaison for Customer Service Department to provide technical support and research on funding issues in a timely manner.
• Monitor the Credit Central ACD line and Credit Central inbox.
• May perform daily collection activities associated with missing wires, reverse wires, and ACH returned items.
• Review and approve bank and funding changes.
• Complete ledger maintenance as required.
• Create and deliver daily client funding reports
• Review and process multi-million-dollar bank files.
• Serve as back-up to other Funds Collection personnel.
• Responsible for timely preparation and delivery of periodic, ad-hoc metrics and reports to all levels of management.
• Participate in company provided training and testing as required by management. Other duties as assigned by management.

Skills and experience we value 

• Bachelor’s degree. Emphasis in finance, accounting or business administration preferred.
• Must possess strong customer service skills which includes the ability to communicate across functional areas and negotiate through difficult situations
• Demonstrated strong oral and written communication skills and an ability to interact with all levels of the organization
• Must have strong organizational skills with an ability to make decisions quickly in a fast paced, deadline driven environment
• Must possess a high level of initiative and be able to work independently with minimal supervision
• Must enjoy working within an environment that has constant growth, enhancements, and change
• Must demonstrate proficiency with all desktop tools; MSOffice, Word, and Excel
• Must demonstrate flexibility and a willingness to work closely with others in a dynamic ever-changing environment
• Strong knowledge of CNET/STO ledger and existing programs that support daily operations
• Non-routine decision-making ability

What would make you really stand out

• Financial Responsibility:
  • This position will have moderate financial risk and exposure. A/R reports, U Status reports, missing wire reports must be reviewed daily to minimize financial exposure to Ceridian’s trust account. Primary responsibility will be to ensure deposits are not made without first collecting funds.
• Communication:
  • Strong oral and written communication skills. Must be able to communicate effectively with internal and external customers. Will communicate with clients on a regular basis to request funding. Must be able to properly explain the processes involved when funding is not received timely.
• Problem Resolution:
  • Should have the ability to analyze problems thoroughly to come up with different options where applicable.
• Self-Management:
  • High-level of initiative and ability to work with minimal direction. Strong organizational skills. Should have the ability prioritize daily workload based on strict daily deadlines.
• Achievement Focused:
  • Driven to reach results and expectations in all assignments, seeking quality and self-improvement opportunities. Process improvement ideas are encouraged.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject  to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud